T-Mobile, Starlink Join Forces to Launch SuperBroadband Enterprise Service

Wireless network carrier T-Mobile announced on April 28 that it had partnered with Starlink to launch its SuperBroadband business internet service.

The service pairs T-Mobile’s 5G network with Starlink’s low earth orbit satellite fleet to provide redundant internet service and coverage to businesses across the United States, T-Mobile said in a press release. The dual internet pathways work in unison to keep commercial customers online through “virtually all outages and disruptions.”

“We’ve built a solution that’s resilient by design, available everywhere it counts, and simple to deploy, use, and scale,” André Almeida, president of growth and emerging Businesses for T-Mobile, said.

Internet outages can be costly for businesses. One study suggests IT median downtime per minute for commercial users can cost $33,333, or a combined median of $76 million per year. Network failure and third-party service provider or cloud services failure are cited as two primary reasons for internet outages.

One of the most recent widespread cloud service disruptions occurred on Oct. 19 and 20, 2025, when Amazon Web Services went dark in the eastern United States. The outage began at 11:49 p.m. PT and knocked business and organizational websites worldwide offline.

T-Mobile said its new SuperBroadband service provides enhanced redundancy by using Starlink’s network of thousands of low-earth orbit satellites, owned and operated by Elon Musk’s SpaceX, to keep businesses online. The service is backed by a 99.99 percent uptime guarantee, the company said.

“Integrating Starlink with T-Mobile 5G brings reliable, high-performance broadband to businesses with mission-critical operations where downtime costs thousands per hour,” Jason Fritch, vice president of Starlink enterprise sales for SpaceX, said in a statement.

The press release promises quick and easy startup adding that the service extends connectivity to “millions of new locations.”

SuperBroadband plans start at $250 per month with a three-year minimum commitment, T-Mobile announced on its website. The service includes unlimited enterprise 5G data usage and unlimited backup of Starlink data. T-Mobile manages the full cycle of service, including design, installation, configuration, and support. T-Mobile also provides SuperBroadband customers with 5G connectivity hardware from Cisco or Ericsson, as well as a standard Starlink connectivity kit.

SuperBroadband customers receive redundancy from Starlink internet in the event of a 5G service outage, and IT load is split between the two networks during periods of high traffic to optimize performance and speed, T-Mobile said.

“What we’ve built with T-Mobile is a system designed for continuous operations, where networks work together seamlessly to maintain uptime and performance,” Matt Cook, Ericsson Enterprise Wireless Solutions’ chief sales officer, said.