Canadian Transportation Agency

The Canadian Transportation Agency says it's issued a $97,500 penalty to Air Canada for violating the Accessible Transportation for Persons with Disabilities Regulations. The penalty of $97,500 is for several ...

The backlog of air passenger complaints at Canada’s transport regulator has hit a new high topping 57,000, as ...

Canada's Supreme Court has consented to hear airlines' legal challenge to compensation rules for international flights. A lower ...

The Supreme Court of Canada has agreed to hear an appeal from several airlines looking to quash rules ...

Airlines cannot deny passengers compensation for poor service in situations they “knew about, or should have known about,” ...

Under proposed legislation recently introduced by the Liberal government, airlines will be required to address passenger complaints about ...

MPs on a House of Commons committee are urging Transport Minister Omar Alghabra to introduce stricter air passenger protection ...

A growing number of Canadians are dissatisfied with the time it takes to resolve air passenger complaints, according ...

Ottawa says it will give the Canadian Transportation Agency (CTA) nearly $76 million in additional funding over the ...

The Canadian Transportation Agency (CTA) doesn't keep track of 97 percent of passenger complaint outcomes filed against airline companies, ...

New Democrat Leader Jagmeet Singh says the holiday travel woes that left thousands of passengers stranded at airports ...

The Canadian Transportation Agency (CTA) has a backlog of 30,000 passenger complaints concerning issues such as delayed or cancelled ...

Federal Transport Minister Marc Garneau is directing the Canadian Transportation Agency (CTA) to strengthen rules that require airlines ...