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Optus

  • Optus Fined $12 Million After Outage Blocks Emergency Access for Thousands
    Optus Fined $12 Million After Outage Blocks Emergency Access for Thousands
    During the outage, 2,145 Triple Zero calls failed, and 369 welfare checks were missed.
    November 7, 2024BY Naziya Alvi Rahman
  • Optus Faces Legal Action for Selling Unwanted Products to Vulnerable Consumers
    Optus Faces Legal Action for Selling Unwanted Products to Vulnerable Consumers
    These individuals include many disadvantaged customers.
    October 30, 2024BY Naziya Alvi Rahman
  • 3G Network Shutdown Imminent, As Authorities Campaign to Keep Users Connected
    3G Network Shutdown Imminent, As Authorities Campaign to Keep Users Connected
    The soon-to-be-closed network will affect not only mobile phones but also watches, iPads, medical devices, and farming technology.
    October 25, 2024BY Naziya Alvi Rahman
  • Ageing 3G Network Gets Another Reprieve, This Time Until October
    Ageing 3G Network Gets Another Reprieve, This Time Until October
    Telstra and Optus have agreed to another delay in the shutdown of their 3G networks after being urged ...
    August 13, 2024BY Rex Widerstrom
  • Medical Devices and Infrastructure at Stake in Telstra and Optus 3G Shutdown
    Medical Devices and Infrastructure at Stake in Telstra and Optus 3G Shutdown
    Customers have had plenty of time to prepare, Telstra said.
    August 2, 2024BY Rex Widerstrom
  • Second Top Optus Executive Resigns Amid Network Turmoil
    Second Top Optus Executive Resigns Amid Network Turmoil
    Lambo Kanagaratnam, a top executive, has tendered his resignation following a series of network outages and security breaches.
    March 11, 2024BY Isabella Rayner
  • Regulator Fines Optus $1.5 Million for Large-Scale Safety Rules Violation
    Regulator Fines Optus $1.5 Million for Large-Scale Safety Rules Violation
    ACMA said Optus put 200,000 customers at risk for not submitting their data to the Integrated Public Number ...
    March 6, 2024BY Alfred Bui
  • Underpaid Optus Workers Get $7.8 Million in Backpay From Telco
    Underpaid Optus Workers Get $7.8 Million in Backpay From Telco
    Thousands of Optus workers will receive more than $7.8 million (US$5 million) in back pay from the telco ...
    February 9, 2024BY AAP
  • Optus Reveals Thousands More Emergency Calls Failed During Outage
    Optus Reveals Thousands More Emergency Calls Failed During Outage
    'I offer my deepest apologies to all those customers who were unable to access Triple Zero services during ...
    January 25, 2024BY Nina Nguyen
  • Optus CEO Kelly Bayer Rosmarin Resigns in Wake of 14-Hour Nationwide Outage
    Optus CEO Kelly Bayer Rosmarin Resigns in Wake of 14-Hour Nationwide Outage
    Ms. Rosmarin said it had been an honour and a privilege to be CEO, but now was 'an ...
    November 19, 2023BY Isabella Rayner
  • Optus Says Cisco Routers Responsible for Nationwide Outage
    Optus Says Cisco Routers Responsible for Nationwide Outage
    Optus CEO faced tough Senate questioning regarding the telco's management of a recent 14-hour nationwide outage.
    November 17, 2023BY Isabella Rayner
  • Experts Call for Optus to Explain the Outage Sparked by ‘Software Upgrade’
    Experts Call for Optus to Explain the Outage Sparked by ‘Software Upgrade’
    Optus said routers couldn't handle 'information changes' following a routine software upgrade but experts are calling for a ...
    November 14, 2023BY Isabella Rayner
  • Optus’ Data Compensation Offer ‘Inadequate’: Small Business Ombudsman
    Optus’ Data Compensation Offer ‘Inadequate’: Small Business Ombudsman
    The small business ombudsman said the the 200GB free data package was inadequate and insufficient following the 14-hour ...
    November 10, 2023BY Isabella Rayner
  • ‘Stop Herding Us Into a Cashless Society’: Calls for Pause on Bank Closures Following Optus Outage
    ‘Stop Herding Us Into a Cashless Society’: Calls for Pause on Bank Closures Following Optus Outage
    The Optus outage has sparked fears of a world without cash.
    November 9, 2023BY Monica O’Shea
  • Optus Customers Compensated With 200GB of Free Data
    Optus Customers Compensated With 200GB of Free Data
    Optus thanked customers for their patience and understanding.
    November 9, 2023BY Isabella Rayner
  • Cash Still Remains King
    Cash Still Remains King
    The Optus blackout proves that a small glitch in the system can cause total mayhem in a cashless ...
    November 9, 2023BY Eric Abetz
  • Card Payments Shut Down Nationwide After Telco Suffers Hours-Long Blackout
    Card Payments Shut Down Nationwide After Telco Suffers Hours-Long Blackout
    MPs warn the incident reveals the risk of becoming a cashless society.
    November 7, 2023BY Monica O’Shea
  • Nationwide Outage Leaves Optus Customers Offline
    Nationwide Outage Leaves Optus Customers Offline
    Those experiencing emergencies have been advised to call 000.
    November 7, 2023BY AAP
  • Another Australian Telco Signs With Elon Musk’s SpaceX
    Another Australian Telco Signs With Elon Musk’s SpaceX
    Australia's second-largest telco will expand its mobile coverage to 100 percent of the country after signing a deal ...
    July 12, 2023BY AAP
  • 100,000 Customers Sue Optus Over Massive Data Breach
    100,000 Customers Sue Optus Over Massive Data Breach
    Over 100,000 former and current Optus customers affected by a massive data breach in 2022 have taken court ...
    April 21, 2023BY Alfred Bui
  • Optus CEO Says No Customers Were Harmed in Data Hack
    Optus CEO Says No Customers Were Harmed in Data Hack
    No Optus customer suffered financial harm as a result of the hack on the telecommunications provider, CEO Kelly Bayer ...
    March 8, 2023BY AAP
  • Teen Scammer Involved in Optus Cyber Breach Avoids Jail
    Teen Scammer Involved in Optus Cyber Breach Avoids Jail
    A 20-year-old man has evaded a potentially decade-long jail sentence after trying to scam $2000 from Optus customers ...
    February 7, 2023BY AAP
  • 3 Chinese Nationals Charged for Pilfering Data From Spotify, Netflix, and Optus
    3 Chinese Nationals Charged for Pilfering Data From Spotify, Netflix, and Optus
    Three Adelaide-based Chinese men have been charged for illegally obtaining the personal details of Spotify, Netflix, and Foxtel ...
    December 21, 2022BY Nina Nguyen
  • Personal Information of 130,000 Telstra Customers Published Online in Error
    Personal Information of 130,000 Telstra Customers Published Online in Error
    More than 130,000 Telstra customers have had their personal details leaked online due to an internal error. The ...
    December 10, 2022BY Nina Nguyen
  • Three Australian Telcos Fined $33.5 Million for Misleading Internet Customers
    Three Australian Telcos Fined $33.5 Million for Misleading Internet Customers
    The Australian Federal Court has fined the three largest internet service providers in Australia $33.5 million (US$22.15 million) ...
    November 11, 2022BY Alfred Bui
  • A Global Digital ID Can Surely Protect Us From Cyberattacks, Right?
    A Global Digital ID Can Surely Protect Us From Cyberattacks, Right?
    Commentary The Russian hackers alleged to be at the centre of a major hack of Australia's largest health ...
    November 8, 2022BY Alexandra Marshall
  • Organisations Should Adopt These Rules to Protect Customer Information
    Organisations Should Adopt These Rules to Protect Customer Information
    Commentary Numerous data breaches, which adversely affected the public image of Optus and Medibank, continue to be widely ...
    October 31, 2022BY Gabriël Moens
TOP NEWS
  • Former Utah Attorney General Fights the Evil That Lurks in Quiet Places
    NEW By Savannah Hulsey Pointer
    Former Utah Attorney General Fights the Evil That Lurks in Quiet Places
  • US Forces Shoot Down 2 Iranian Drones as Pakistani Interior Minister Visits Tehran
    2hr By Jacki Thrapp
    US Forces Shoot Down 2 Iranian Drones as Pakistani Interior Minister Visits Tehran
  • US Won’t Unfreeze Iran’s Assets Before Peace Deal Is Reached, Trump Says
    3hr By Jacki Thrapp
    US Won’t Unfreeze Iran’s Assets Before Peace Deal Is Reached, Trump Says
  • Fascia: The Living, Interconnected Web Behind Movement and Healing–How to Enhance Its Function
    3hr By Mercura Wang
    Fascia: The Living, Interconnected Web Behind Movement and Healing–How to Enhance Its Function
  • Eli Lilly Poised to Suspend Drug Discounts to Large Hospitals
    7hr By Lawrence Wilson
    Eli Lilly Poised to Suspend Drug Discounts to Large Hospitals
  • US Bankruptcy Filings Increase 7 Percent Yearly
    8hr By Naveen Athrappully
    US Bankruptcy Filings Increase 7 Percent Yearly
  • How a Tiny Insect Decimated Florida’s Citrus, and What Orchardists Are Doing About It
    9hr By Jacob Burg
    How a Tiny Insect Decimated Florida’s Citrus, and What Orchardists Are Doing About It
  • Treasury Department Seeks to Redirect Iranian Assets to Gulf Nations for War Damages
    14hr By Melanie Sun
    Treasury Department Seeks to Redirect Iranian Assets to Gulf Nations for War Damages
  • Kentucky Derby Champion Golden Tempo Wins 2026 Belmont Stakes
    16hr By Ross Kelly
    Kentucky Derby Champion Golden Tempo Wins 2026 Belmont Stakes
  • Hegseth Warns Europe of ‘Dangerous Ideologies’
    17hr By Tom Gantert
    Hegseth Warns Europe of ‘Dangerous Ideologies’
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